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Elicitation Techniques

Elicitation Techniques

May 2-3, 2017

Eliciting requirements is a key task in business analysis. Elicitation is about bringing out or drawing forth something latent or potential. This course covers the processes in requirements elicitation and how the various techniques in elicitation are put to practical use. This course discusses the appropriate usage of a certain elicitation technique. Role playing and putting into live scenario are the methods employed in this course to effectively learn the techniques.

Training Objectives

1. At the end of the course, the participants will be able to:

2. Describe the processes in requirements elicitation.

3. Apply the commonly used elicitation techniques.

4. Identify when the elicitation techniques are applicable.

5. Employ the guidelines in eliciting requirements.

Topics

I. Elicitation Defined

II. Elicitation Objectives

III. Generally Accepted Elicitation Techniques and Synonyms

a) Brainstorming

b) Document Analysis

c) Focus Group

d) Interface Analysis

e) Interviews

f) Observation

g) Prototyping

h) Requirements Workshop

i) Survey/Questionnaire

IV. Choosing Between Techniques

V. Elicitation Process

a) Inputs

b) Tasks

i. Prepare for Elicitation

ii. Conduct Elicitation Activity

iii. Document Elicitation Results

iiii. Confirm Elicitation Results

VI. Problems with Requirements Elicitation

VII. Guidelines in Requirements Elicitation

Download Course Outline

Training Cost: P16,661.12/pax (inclusive of VAT, AM/PM snacks, training materials, and Certificate of Completion)

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