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This Certification Program is designed for individuals having responsibilities in the following areas: Identification of Problem Areas/Business Opportunity, Enterprise Analysis, Requirements Planning & Management, Requirements Elicitation, Requirements Analysis & Documentation, Requirements Communication and Assessment & Validation of Solution Options.

The knowledge areas contained in the curriculum is a combination of the knowledge areas in the Business Analysis Body of Knowledge (BABOK) of the International Institute of Business Analysis (IIBA) and knowledge areas in the Certified Quality Process Analyst (CQPA) of the American Society for Quality (ASQ).



Level I (CqBA)

A Certified Quality Business Analyst – Level I (CqBA) is an individual who hasthe necessary competencies in the areas of business need identification, quality process determination, systems thinking, and solutions assessments. A CqBA is a professional who is able to do the following:

  1. Recognizes the responsibilities of a business analyst in business operations and in projects;
  2. Put into practice the necessary and appropriate principles/techniques in business analysis, process analysis, and quality management based on internationally accepted bodies of knowledge; and
  3. Applies standard requirements documentation in business/systems analysis, process analysis, project management, and verification/validation.

Level II (CQBA)

A Certified Quality Business Analyst – Level II (CQBA) is an individual who has the skills and knowledge of applying business analysis that has a significant impact towards business process improvements of organizations. This professionalhas achieved a proven track record of assessing, defining, measuring, and improving business processes.

Level III (CQBA, Fellow)

A CQBA, Fellow is an individual who has applied in his line of work appropriate knowledge and skills, including, but not limited to the areas of Business Analysis Body of Knowledge (BABOK), and knowledge areas in the Certified Quality Process Analyst (CQPA) of the American Society for Quality (ASQ). This professional has a level of expertise in mentoring, coaching, and providing objective insights towards achieving the strategic goals of an organization.

The Level III certification is intended for those who leads, manages people, and champions business process-improvement initiatives—everywhere from small businesses to multinational corporations—that can have regional or global focus in a variety of service and industrial settings.

Organizations need not only produce high quality value, but also high talented people. This certification program is designed to develop the primary knowledge and skills towards growing top-performing individuals from within. This program is catered not only to Human Resource professionals but for all individuals who foster the role of training and managing the learning of employees in all areas—from operations, support service up to leadership ranks.

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